Frequently Asked Questions (FAQs)

WHAT LANGUAGE IS SPOKEN?

All tours are conducted in English. Dutch on request.

WHAT ARE THE GROUP SIZES?

The maximum size on all tours is 14 participants, with an average of only 8 people.

WHAT HAPPENS IF IT RAINS?

Our tours depart come rain or shine. London is technically drier than Rome or Jerusalem, so you should be pleasantly surprised.

DO I NEED TO BOOK IN ADVANCE?

Yes. Our guaranteed small groups mean that it is essential to make an online reservation prior to arrival.

DO YOU TAKE LAST MINUTE BOOKINGS?

Yes. Ring +44(0)7471860445 and we can advise you of availability and payment options.

CAN I CHANGE MY DATE?

We allow one free of charge date change outside the 3 day of departure. Further changes will be subject to a rebooking fee.

DO YOU HAVE ANY AGE LIMITS?

It is more about attitude than age.

CAN WE BOOK A PRIVATE TOUR?

Yes. Please email us for bespoke itinerary options & pricing.

WHERE DO WE MEET?

All tours depart from main transport stations across London, and close to a coffee shop & bathroom if you require these facilities prior to joining the tour.

Bike Windsor Castle: 

Downstairs from Windsor & Eton Central Train Station (Coach Car Park,) next to the "Garden Cafe".

Bike Hampton Court:

Hampton Court Train Station (Next to Coffee Bay on main station concourse)

Visit the Transport for London Journey Planner for more help in planning your arrival itinerary.

WHATS INCLUDED / EXCLUDED?

Each tour includes the services of an English speaking guide for the duration of the tour.

Food, drink, gratuities and items of a personal nature are not included.

Each bike tour includes the hire of a vintage-style bike and helmet (optional).

Just bring some suitable clothing, a splash of spending money, good sense of humour and a small sense of adventure.

P.S. Don't forget a well charged camera or phone for all those great photo opportunities along the way...

WHAT IF I AM LATE?

Please arrive 10-15 minutes in advance of start time, or you risk us leaving without you. If lost or late please ring +44(0)7471860445

CAN I BRING MY LUGGAGE?

Most tours cover a lot of ground, so are unsuitable for large or bulky luggage to be carried. Please email us and we will suggest a suitable alternative.

I HAVE ANOTHER QUESTION...

Drop us a line and we will respond as quickly as we can.